Return Methods
Return and refund policy
- Return and refund are rights guaranteed to all our customers and apply to all the products we offer on our store (except personalized products)
- All products presented on our store are eligible for the replacement and return policy according to the terms and conditions set out in this page.
- Return is possible if the product is in its original condition when purchased and packaged in its original packaging.
- Return is possible within three (3) days following the date of purchase.
- Please contact us via our “Contact” page or via our telephone numbers to request a return.
- Please take a photo of the product and send it with the city, address and order number to replace it with another product if it is defective or has a specific defect, or does not correspond to this which was agreed.
- The full amount will be refunded to the customer if the product received is completely different from the product description on our site.
- We are not responsible for customer’s expectations of product usage if they are not stated on the product page on our site.